Rules and regulations

This site is published by :

SAS LUMA/Arles
Simplified joint-stock company
Head office: 35 Avenue Victor Hugo - 13200 Arles
Siret: 812 901 700 00037
APE: 93.29Z
Tel: 04 65 88 10 00
Email : info@luma-arles.org

Director of publication :

Mustapha BOUHAYATI, President of SAS LUMA/Arles

Hosting information :
This site is hosted by :
Cloud Infinity Communications SAS
RCS Paris B 838 918 381
32 boulevard de Vaugirard
75015 PARIS
contact [@] cloud-infinity [.] com

Contacts

If you have any comments or questions about the operation of the www.luma.org website, please send a message to the following address : info@luma-arles.org.

For press inquiries, please contact the communications department : press@luma-arles.org

GENERAL TERMS OF USE OF THE SITE

The “www.luma.org” website, hereinafter referred to as the “Site”, is a portal enabling Internet users to access their data.
Access to and use of the Site are subject to acceptance of and compliance with these General Terms and Conditions of Use (GTCU). By browsing the Site, whatever the technical means of access and the terminals used, the user is presumed to be aware of the present GCU and to accept its terms without reservation. These GTU apply, as appropriate, to editorial offers, associated services and any existing or future variations or extensions to the Site.

I. PURPOSE

The purpose of these general terms and conditions of use (the “Terms of Use”) is to define the terms and conditions of access to and use of the Site and the content and data on the Site.

II. LIABILITY

2.1 Responsibility of SAS Luma/Arles

SAS LUMA/Arles makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of information and/or the presence of viruses on its site http://www.luma.org/. SAS LUMA/Arles makes no warranties of any kind, express or implied, and assumes no liability in connection with the use of this information. The user is solely responsible for the use of such information.

The website and its features may be temporarily unavailable. In this case, SAS LUMA/Arles undertakes to restore the service as soon as possible. Likewise, SAS LUMA/Arles may, without prior notice, notification or compensation, modify the Service, its content and/or its access conditions.

SAS LUMA/Arles may not be held liable for direct or indirect, foreseeable or unforeseeable damage, such as loss of earnings or profits, loss of data, loss of equipment, or costs of repair, recovery or reproduction resulting from the use and/or inability to use the site's services and content.

The user undertakes not to transmit to this site any information that may give rise to civil or criminal liability, and in this respect undertakes not to divulge via this site any information that is illegal, contrary to public order or defamatory.

2.2 User responsibility

All hardware and software required to access and use the Site are the sole responsibility of the User, who is therefore solely liable for the proper functioning of his or her equipment and Internet access.
It is the User's responsibility to take all appropriate measures to protect his/her own data, computer systems and/or software from contamination by viruses. The User is solely responsible for his/her use of the site.

The User/Customer is responsible for all damages he/she may cause to SAS LUMA/Arles as a result of non-compliance with the GCU.
The User undertakes to inform SAS LUMA/Arles without delay, by any means, of any error, fault or irregularity that he/she observes in the use of the Site, as soon as he/she becomes aware of it. In order to respond to a security alert (anti-virus check, etc.), to a request from an authority (administrative, judicial or any other authorized authority), or to an alert from another User, SAS LUMA/Arles reserves the right, where applicable :

• to retain, for purposes of proof, any information that does not comply with the rules set out in the General Terms of Use, as well as any logs, connection traces or data of a personal nature or otherwise proving the imputability to the User of the behaviour or actions in question;
  
  
• to modify, reject and/or remove access to any information that does not comply with the rules set out in these GTU.
  
  

III. INTELLECTUAL PROPERTY RIGHTS

The trademarks of SAS LUMA/Arles and its subsidiaries and/or affiliates and/or partners, as well as the logos appearing on the Site, are trademarks registered with the Institut National de la Propriété Intellectuelle and, as such, are protected by intellectual property rights. Any total or partial reproduction of these trademarks and/or logos from elements of the Site without the express authorization of SAS LUMA/Arles or their owner is strictly prohibited and constitutes an infringement under the French Intellectual Property Code.

Similarly, no element of the www.luma.org site (including in particular the domain name, drawings, illustrations, photographs, texts, graphics and other files appearing on the present site) may be copied, reproduced, modified, republished, loaded, distorted, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written authorization of SAS LUMA/Arles, with the exception of strict use for personal, private and non-commercial purposes, without modification of the elements present on the site.

If authorized, any total or partial reproduction or representation, on paper or digital, of all or part of the content of the Site must be accompanied by the credit “©Copyright LUMA Arles” and/or any other credit that may be associated with the element concerned, as mentioned on the site.

In addition, all credits are made available to Internet users on the page where they are presented. SAS LUMA/Arles undertakes to check the accuracy of the information it makes available to Internet users. Should this information contain inaccuracies or errors, SAS LUMA/Arles undertakes to make every effort to rectify the information as quickly as possible.

Any other use of the www.luma.org site or its elements that is not expressly authorized shall constitute an infringement of the rights of SAS LUMA/Arles, punishable by articles L 355-2 et seq. of the French Intellectual Property Code.

IV. HYPERTEXT LINKS

The Site may provide hypertext links to websites published by third parties and references to other websites. These links or references constitute neither an approval nor a validation of their content. In particular, they may not be considered as constituting an offer of services or products, or a recommendation, advice or commercial solicitation of any kind whatsoever. The user is solely responsible for their use. In no event shall the Site Editor be liable for the content of any such content or for any damages or injury arising therefrom.

In addition, as the Site Editor has no means of controlling or monitoring the referenced sites or any changes or updates thereto, the provision of hypertext links does not give rise to any obligation whatsoever on the part of the Site Editor.
The creation of hypertext links to the Site is unrestricted provided that it does not infringe the material or moral interests of SAS LUMA/Arles, that it does not create confusion as to the source of the content, and that it is done in compliance with the laws in force, in particular copyright law.

V. PERSONAL DATA

SAS LUMA/Arles may collect and process certain personal data communicated by the User, depending on the manner in which the Website is used and the services that are or will be offered.
SAS LUMA Arles, 7-9-11 rue de la République 13200 Arles, is responsible for processing said data.

To find out more about our policy on protecting the personal data of its customers, please consult our Privacy Policy.

VI. COOKIES AND OTHER TRACKERS

The Site uses cookies and other tracking devices. A cookie is a piece of information deposited on the user's hard disk by the server of the site visited or by a third-party server. It contains several pieces of information: the name of the server that placed it, a unique identifier number and possibly an expiry date. These are deployed for analytical purposes to study the use of our website and the possibilities for improving your experience as a web visitor.

To find out more about SAS LUMA/Arles' use of these cookies and how to configure them, please visit our Cookie Management page.

VII. MODIFICATIONS

SAS LUMA/Arles reserves the right to adapt or modify these Terms of Use at any time. The User is therefore invited to consult the Terms of Use regularly in order to keep abreast of the latest developments.

VIII. CONTACT

SAS LUMA/Arles makes every effort to guarantee the accuracy of the information relating to the intellectual property rights of the digital content presented on its site. In the event of inaccuracy of this data, SAS LUMA/Arles will do its utmost to modify it as quickly as possible. If you wish to request rectification of this data, or if you have any comments or questions about the operation of the www.luma.org site, please send a message to the following address: info@luma-arles.org.

For press inquiries, please contact the Communications Department: press@luma-arles.org

Important

Any messages you send us via the Internet may be intercepted on the network. Until they reach us, their confidentiality cannot be guaranteed.

IX. APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions of Use are governed entirely by French law. In the event that the User uses the Service as a professional, any dispute relating to the interpretation, validity and/or execution of these General Terms of Use shall be submitted to the competent courts of Tarascon.

CONDITIONS OF USE OF THE “PERSONAL SPACE” SERVICE

Any use of the “personal space” described below implies the user's commitment to respect the present conditions of use as well as the general conditions of use of the Website.

I. DESCRIPTION OF THE SERVICE

The personal space is the service provided by SAS LUMA/Arles to which the user has access through the website “www.luma.org” (the “Site”) and through certain mobile applications produced by SAS LUMA/Arles.

Through this personal space, the user will be able to :

• Manage the personal information associated with their web account (last name, first name and email can be changed by sending a request to: webmaster@luma- arles.org) 
• Manage their settings and notifications
• Consult their order history
• Submit comments regarding certain content on the Site. These comments may be processed by SAS LUMA/Arles teams, who may or may not decide to publish them on the Site. The user, the author of the comments, guarantees SAS LUMA/Arles that his comments do not contain any element constituting defamatory or insulting remarks, punishable under the French Freedom of the Press Act of July 29, 1981, which defines defamation, insult and incitement to racial hatred applicable to the Internet.

II. ACCESS TO THE “PERSONAL SPACE” SERVICE

Registration and authentication

Use of the Service requires authentication. This authentication is made possible by registering for the Service.
To register, the user must enter his first and last name, his country and a valid e-mail address.

Users may also, if they wish, enter additional information relating to their professional and/or personal situation.
The information provided by the user during registration must be true, accurate, complete and up-to-date.

SAS LUMA/Arles grants the user a personal, free, non-transferable and non-exclusive authorization to access the Service, subject to strict compliance with these terms and conditions of use, which the user acknowledges having read prior to joining and accepts unreservedly.

SAS LUMA/Arles reserves the right to suspend or delete the account of a malicious User, or in the event of a breach of these GCU or of any legal or regulatory provisions.
User accounts impersonating a third party will also be deleted. Users are reminded that online usurpation of the identity of a third party by means of any data enabling the latter to be identified (name, e-mail address, photograph, etc.) is an offence punishable by law (article 226-4-1 of the French penal code).

The user is solely responsible for the use of his/her account. He/she shall ensure the confidentiality of his/her login details and take all necessary steps to keep them safe.

In the event of consulting “his/her personal space” from a public place, the user must ensure that he/she disconnects before leaving the place in order to prevent a third party from accessing his/her personal space. Access to the Service by any means other than the interfaces provided by SAS LUMA/Arles is prohibited, as is any attempt to access, modify or reproduce the source code of software or applications enabling access to the Site and/or Service.

Service availability and technical measures

The Service may be temporarily unavailable. In this case, SAS LUMA/Arles will do its utmost to restore access to the Service as soon as possible.
SAS LUMA/Arles may, without notice, notification or compensation, modify the Service, its content and/or its access conditions. SAS LUMA/Arles may delete a comment at any time. Consequently, SAS LUMA/Arles may in no case be held liable for any consequences resulting from the modification, discontinuance or deletion of the Service, for any reason whatsoever and in particular due to technical constraints.

SAS LUMA/Arles also reserves the right to temporarily suspend the possibility of commenting on all or part of the Site's content. It may also permanently withdraw a user's right to post comments in the event of non-compliance with these terms of use.

III. INTELLECTUAL PROPERTY RIGHTS

The user is invited to refer to article 3 of the Site's General Conditions of Use.
The comments posted by the user on the Site as part of the use of the personal space are placed under a Creative Commons CC-by license.
SAS LUMA/Arles may use the user's comments in compliance with the terms of the Creative Commons CC-by license, intellectual property law and, more generally, all applicable laws.

IV. RECOMMENDATIONS TO USERS OF THE SITE FROM ABROAD

SAS LUMA/Arles authorizes access to the Service from any country, subject to applicable local legislation. Any user accessing the Service from a computer located outside French territory expressly acknowledges having read, understood and accepted without reservation the terms of these general conditions.

V. PERSONAL DATA

In the event of registration to the Service, SAS LUMA/Arles will collect and process certain personal data communicated by the User required for the purposes of registration.
SAS LUMA/Arles may also collect certain additional information that the User chooses to provide in order, for example, to improve the User's experience, to interact with other users, or to facilitate registration for events.

The data controller is SAS LUMA/Arles, 7-9-11 rue de la République 13200 Arles.
Depending on the choice made when creating a user account, the User's personal data may be used for information and/or commercial prospecting purposes, and the User may receive newsletters and/or offers from SAS LUMA/Arles and/or other companies.

To find out more about our policy on protecting the personal data of its customers, please consult our Privacy Policy.

VI. MODIFICATION OF THESE TERMS OF USE

SAS LUMA/Arles reserves the right to adapt or modify these Terms of Use at any time. The User is therefore invited to consult the Terms of Use regularly in order to keep abreast of the latest developments. 

GENDER EQUALITY INDEX

This index, in the form of a score out of 100, is made up of 5 major indicators.

SAS LUMA Arles
Our score for the year 2025 for the 2024 data is N.C/100 points (details below) :

Indicators	Points obtained / Max points
1. Pay gap	N.C/40
2. Difference in individual increase rates	25/35
3.Difference in promotion rates	Not applicable
4. Increases on return from maternity leave	15/15
5.Number of employees of the under-represented sex in the top 10 highest earners	10/10

Last calculation date: 26/02/2025
*N.C (not calculable)

LUMA Arles Endowment Fund
Our score for 2024 based on 2023 data is 53/100 points (details below) :

Indicators	Points obtained / Max points
1. Pay gap	0/40
2. Difference in individual increase rates	35/35
3. Difference in promotion rates	Not applicable
4. Increases on return from maternity leave	N.C/15
5. Number of employees of the under-represented sex in the top 10 highest earners	10/10

Last calculation date: 26/02/2025
*N.C (not calculable)

SCI Ateliers d'Arles Immobilier
Our 2024 score for 2023 data is N.C/100 points (details below) :

Indicators	Points obtained / Max points
1. Pay gap	N.C/40
2. Difference in individual increase rates	N.C/35
3. Difference in promotion rates	Not applicable
4. Increases on return from maternity leave	0/15
5. Number of employees of the under-represented sex in the top 10 highest earners	0/10

Last calculation date: 26/02/2025
*N.C (not calculable)